Propane Safety

Know the smell

Propane is naturally odorless — a rotten-egg smell (ethyl mercaptan) is added so leaks can be detected. If anyone in your household has a reduced sense of smell, consider a propane gas detector as a backup.

If you run out of propane

An empty tank is a safety issue, not just an inconvenience. When a system runs dry, air and moisture can enter the tank and lines, and pilot lights go out. A leak check is required before service is safely restored — our driver will take care of it. The best prevention: order before your gauge reads 20%.

Around the tank

• Keep the area around your tank clear of snow, ice, and debris — and make sure our driver can reach it in winter.
• Store your tank in a well-ventilated area, away from heat sources, with all connections secure.
• Never let anyone but a qualified technician work on your tank, regulator, or gas lines.
• After a flood, storm, or any vehicle strike near the tank, have the system inspected before use.

Carbon monoxide

Properly maintained propane appliances burn clean. Install CO detectors on every level of your home, have appliances serviced regularly, and never use outdoor heaters or grills indoors.

Our drivers are trained and certified to handle deliveries safely. If you ever have a question about your system, give us a call — we're glad to help.