Don't see what you're looking for? Give us a call or send an email — we're happy to help.
We ask for at least 48 hours' notice whenever possible so we can fit you into our route. Delivery days vary by area — Allen/Batesland deliveries run every Wednesday and Wanblee deliveries run every Thursday. Life happens, though — if you're in a pinch, see the same-day question below.
It depends on your account. Some customers pay at the time of delivery (COD); others receive an invoice by email after delivery, with the total, payment instructions and due date. Not sure which applies to you? Give us a call.
We accept check, cash, and electronic bank transfer (ACH). Details are included on every invoice. Questions about a specific method? Just reach out.
Log in to your account and manage your request from the My Account page, or contact us directly by phone or email. We just ask for at least 24 hours' notice so our driver's route isn't affected.
Yes, we have a small minimum order to help cover delivery costs. Check the order page for current minimums, or contact us if you're not sure — we'll always work with you to find a solution.
You can send a delivery request online without setting up anything ahead of time. Creating an account lets you keep your delivery history, contact info, and invoices all in one place — it only takes a minute.
Give us a call directly and we'll do everything we can to help. Same-day and emergency deliveries are handled case-by-case depending on our schedule. We never want a customer to be without heat or fuel.
Propane is very safe when handled and stored correctly. Keep your tank in a well-ventilated area, away from heat sources, with connections secure. If you ever smell gas, leave the area immediately and call us or 911. Our drivers are trained and certified to handle deliveries safely. See our safety page for more.
You'll receive a confirmation email as soon as your order is submitted. If there's any issue with your requested date, we'll reach out directly to sort it out.
Log in to your account and head to the My Account page for a full history of your deliveries, invoices, and order details.